--- title: "About us | FinHED" description: "A financial partner with a personal approach: competitive spreads, uncompromising security and a manager who knows your business." url: https://www.finhed.com/about language: en translation: https://www.finhed.com/bg/za-nas last_updated: 2026-11-06 --- About us # International payments with a personal touch. We founded FinHED because international payments should never be slow, expensive or impersonal. [Speak to an expert](https://www.finhed.com/contact) It started with a simple observation. Companies and individuals operating internationally pay too much and get too little clarity in return. They face exchange rates with invisible margins, fees buried in the small print and service delivered through anonymous call centres. FinHED was founded by three partners, each with years of experience in fintech. In every company we had worked for, the same things fell short: pricing that was hard to read, service that was hard to reach, and processes that took longer than they needed to. We brought that experience together to build the service we would have wanted ourselves: competitive spreads, transparent fees and a dedicated manager for every client, delivered through licensed partner institutions. Our values ## Four principles we never compromise on. 01 ### Transparency The price is agreed before the trade. No exceptions. 02 ### Personal approach Every client has a dedicated manager who knows them by name. 03 ### Security Our procedures exist to protect your funds at every stage. 04 ### Speed Money in motion cannot wait. Neither do we. How we work ## Our standard of service. 01 ### One dedicated manager From your first contact onwards you deal with the same expert, who knows your accounts, your currencies and your business cycle in detail. 02 ### A response within one business day We respond quickly to every enquiry, quote request or issue. When it is urgent, we pick up the phone. 03 ### Terms that grow with you The more actively we work together, the more competitive your exchange rates become. Our team ## The people behind your accounts We only present real people. The names and profiles of our team will be published here shortly. Managing Partner Client Relationship Manager Compliance and Risk Regulatory framework ## We work exclusively with licensed partners. FinHED is a global advisory company: we connect businesses and private individuals with well-established, regulated providers, and our clients open their accounts directly with them. FinHED does not hold a licence itself and works exclusively with licensed partner institutions, duly regulated by the financial regulators in the jurisdictions in which they operate. Client funds are always held by the partner institutions, never by FinHED. We apply rigorous anti-money laundering (AML) procedures and thorough client due diligence (KYC). Your personal data is processed in strict compliance with the GDPR. Please see our Privacy Policy for details. ## Ready for better terms? Tell us what you need and we will come back with a concrete offer within one business day. [Speak to an expert](https://www.finhed.com/contact) --- Disclaimer: FinHED is a global advisory company and does not hold a licence. Account opening means introducing you as a client to one of our partners: well-established banks and financial institutions that hold the necessary licences and provide regulated financial services. Accounts are opened at the sole discretion of our partners. We do not provide these services ourselves and cannot influence our partners' decisions on opening an account.